Last updated: 7 October 2026
DENBROOKS ENTERPRISE (trading as Brooks DataHub) respects your privacy. This policy explains what we collect, why, and how we protect it when you use our website, E-stores, and wholesale platform.
1. Information we collect
- Account data: name, username, phone number, email (where provided), and role for vendors/agents/admins.
- Transaction data: order references, amounts, payment status, recipient phone numbers for data delivery, and support messages.
- Technical data: device/browser type, IP address, and logs used for security and fraud prevention.
2. How we use information
We use your information to process orders, deliver products, provide customer support, operate vendor/agent accounts, comply with legal obligations, and improve our services. We do not sell personal data to third parties.
3. Payment processing
Card and mobile-money checkout is handled by licensed payment processors (e.g. Paystack). They receive payment details according to their own privacy policies. We receive confirmation references and amounts needed to fulfill orders.
4. Sharing
We may share limited data with telecom/data suppliers solely to fulfill orders, with payment partners to complete payments, and with authorities when required by law.
5. Retention and security
We retain records as needed for operations, accounting, and legal compliance. We use reasonable technical and organizational measures to protect data; no system is 100% secure.
6. Your rights
You may request access, correction, or deletion of personal data where applicable under Ghana data protection law. Contact us using the details below.
7. Contact
Data controller: DENBROOKS ENTERPRISE (Brooks DataHub)
Email: support@brookshubgh.com
Website: https://www.brookshubgh.com